|
Ms. Kroessler, R.N., who has over
42 years of home care experience and has been with Neighbors Home Care since
1994, directly supervises staff on a daily basis regarding the delivery of
quality, cost-effective home care services, the supervision of Home Health
Aides and Personal Care Workers, the management of difficult-to-service
clients, etc.
Ms. Kroessler is
on-call 7 days a week, 24 hours per day, to lend technical assistance and
guidance in matters that require such intervention. She has had extensive experience as a visiting nurse in a
certified home health agency. She
is familiar with state and federal regulations that agencies must comply with
and the need for strong communication lines between agency and clients or their
families.
Ms. Kroessler has developed
a group of paraprofessional personnel to meet the special needs of the
community. She has participated in
implementing new programs for the utilization of Home Health Aides and
introduced methods to meet the different paraprofessional staffing needs of
Certified Home Health Agencies, Long Term Home Health Care Programs,
Hospice and Managed Medicaid organizations.
Additionally, she oversees the day-to-day operations of the agency and
is the Chairperson of our Quality Assessment, Improvement and Advisory
Committee.
Ms. Kroessler is able to
tailor services to meet the needs of individuals who are arranging home care
for a relative by accessing Long Term Care or other insurance coverage in
addition to private payment options.
|